Privacy Policy

We may collect personal information such as:

• Name
• Email address
• Phone number
• Business name
• Website or social media handles
• Information you provide through our contact form
• Information you provide by email, phone, direct message or enquiry
• Details about your business, brand, project or marketing needs
• Billing or invoice information, where relevant

We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited and general website usage data.

We may collect personal information when you:

• Submit an enquiry through our website
• Email or message us
• Book a call or meeting
• Work with us as a client
• Subscribe to updates, if available
• Interact with us on social media
• Provide information during a project or proposal process

We collect personal information only where it is reasonably necessary for our business activities.

We may use your personal information to:

• Respond to enquiries
• Provide quotes, proposals or service information
• Deliver our services
• Communicate with you about your project
• Prepare invoices and manage payments
• Manage client relationships
• Improve our website, services and client experience
• Share relevant updates, if you have opted in to receive them
• Meet legal, accounting or administrative obligations

Our website may use cookies or similar technologies to improve website performance and understand how visitors use the site.

Cookies are small files stored on your device. You can disable cookies through your browser settings, although some website features may not work as intended.

If we use analytics tools, they may collect general information such as pages visited, time spent on the site, device type and general location data.

If you choose to subscribe to email updates, we may use your email address to send occasional news, updates, offers or marketing information.

You can unsubscribe at any time by using the unsubscribe link in the email or contacting us directly.

We may share personal information with trusted third parties where necessary to operate our business and provide our services. This may include:

• Website hosting providers
• Email and communication platforms
• Accounting or invoicing software
• Project management tools
• Analytics tools
• Marketing platforms
• Professional advisers, such as accountants or legal advisers

We will not sell your personal information.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Business.gov.au notes that businesses covered by the Privacy Act may be required to protect customer information from theft, misuse, loss, unauthorised access and unauthorised disclosure.

Personal information may be stored in email accounts, cloud-based systems, business software, website platforms or secure documents.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We will respond to reasonable requests within a reasonable timeframe.

We will keep personal information only for as long as reasonably necessary for the purpose it was collected, including for business, legal, tax, accounting or record-keeping purposes.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices, content or security of those external websites or platforms. You should review their privacy policies before providing personal information.

Our website and services are intended for business and general adult audiences. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be published on this website with a revised “last updated” date.

For questions about this Privacy Policy, or to request access to or correction of your personal information, please contact:

Unsung Glory
Email: marnieclaire@unsungglory.com